Facing an issue with your deposit, login, or withdrawal? Boro Jeet provides 24/7 customer support to ensure your gaming experience is smooth. However, finding the correct official channels is critical to avoid social media scams.

This guide lists the verified methods to get help instantly.

⚠️ SCAM ALERT: Beware of fake admins on Telegram requesting money. Read our guide on How to Spot Fake Admin Scams before contacting anyone on social media.

1. Live Chat (Fastest Method)

The quickest way to resolve 90% of issues is via the in-app Live Chat.

  • Availability: 24 hours a day, 7 days a week.
  • Response Time: Usually under 2 minutes.
  • How to Access:
    1. Open the Boro Jeet App or Website.
    2. Click the "Headset" icon (usually bottom right).
    3. Select your issue category (Deposit, Withdrawal, etc.).
    4. Connect with a human agent.

2. Official Email Support

For complex issues requiring document submission (like KYC verification or account unlocking), email is best.

  • Email: support@borojeet.com (Example - verify inside your app).
  • Best For: Account verification, lengthy complaints, screenshots of failed transactions.
  • Response Time: 12 - 24 hours.
Boro Jeet Contact Channels

3. WhatsApp & Telegram Support

Boro Jeet often uses messaging apps for localized support, especially for agent-related queries or urgent deposit issues.

  • WhatsApp: Look for the official link inside the "Contact Us" section of the app. Never trust numbers posted in random Facebook comments.
  • Telegram: Use the official support bot. It can automate answers for common questions like "Current bkash number".

Safety Warning: Avoid Support Scams

⚠️ Crucial Warning:

  • Never share your login password with a support agent. real agents will never ask for it.
  • Never send money to a personal number sent to you via Messenger or unverified WhatsApp. Only use the numbers shown in the official deposit page.

Tips for Faster Resolution

  1. Have your Player ID ready: This is the first thing they will ask.
  2. Take Screenshots: If a transaction failed, have the transaction ID and screenshot ready to upload.
  3. Be Clear: State your problem simply. "I deposited 500 BDT via bKash at 10:00 AM but it is not credited."

By using these official channels, you can solve your problems quickly and safely.