A Device Ban is the ultimate punishment from a betting site.
It means they don't just want to ban your account; they want to ban you and your phone forever.
If you are just having trouble logging in, check our Login Issues Guide first. A device ban is much more serious.
Symptoms of a Device Ban
- You create a new account, and it gets locked instantly.
- You see error message: "Registration from this device is restricted."
- You cannot open the app at all (crashes on launch).
Why Did It Happen?
- Multi-Accounting Abuse: You created 5+ accounts on one phone.
- Bonus Fraud: You used a script or bot to farm bonuses.
- Chargebacks: You disputed a deposit with your bank.
Can You Fix It?
1. The Honest Way (Slim Chance)
Contact customer support via Email (not chat).
- Admit your mistake (if you made one).
- Ask for a "One-Time Exception" to delete all old accounts and keep one verified account.
- Success Rate: 10%
2. The Hard Way (New Phone)
Since the ban is tied to your Hardware ID (IMEI), the only guaranteed fix is:
- Buy a new phone.
- OR Use a PC/Laptop that you haven't used before.
3. What NOT To Do (Don't waste time)
- Factory Reset: Does not change IMEI.
- Parallel Space / App Cloners: Advanced bans detect these easily.
- VPN: Hides IP, not Device ID.
Conclusion: Treat your device with respect. Don't abuse the rules, or your expensive smartphone becomes a brick for betting.
