One of the most common and stressful mistakes in online gambling is sending money to the wrong agent number. Whether it's a typo or using an old saved number, the panic is real. Here is how to handle it.
Immediate Steps to Take
1. Check the Number Status
- Invalid Number: If the number doesn't have a bKash/Nagad account, the money won't go through. It will be returned to your balance.
- Valid Number: If the money went through, proceed to step 2.
2. Call the Number (If Personal)
If you sent it to a random personal number by mistake, call them immediately. Explain the situation politely. If they are honest, they might send it back.
3. Contact Casino Support (If Old Agent)
If you sent money to an agent number you used last week, but it's not on the site today, contact support.
- Why? Casinos rotate numbers. They often still control the old SIM cards for a few days to catch late deposits. Provide your TrxID, and they can often manually credit your account.
Prevention is Better than Cure
Rule #1: Never Save Numbers
Agent numbers change daily or even hourly. NEVER save them in your phone contacts as "Casino Agent".
Rule #2: Always Copy-Paste
Don't type the number manually. Use the "Copy" button on the deposit page to avoid typos.
Rule #3: Double-Check Before Confirming
Before entering your PIN, check the last 3 digits of the number one last time.
Conclusion
Sending money to the wrong number is a hassle, but it's often solvable if you act fast. By following our "Never Save" rule, you can avoid this headache entirely.
For more safety tips, read our Guide to Safe Online Casinos.
