KYC (Know Your Customer) Policy

Effective Date: June 4, 2025

Why We Ask For Your Documents

To comply with international regulations against money laundering (AML) and to ensure a secure gaming environment for everyone, we are required to verify the identity of our customers. This process, known as KYC, helps prevent fraud, protect minors, and ensures that winnings are paid to the correct person. Your data is handled securely and with the utmost confidentiality.

1. Purpose of the Policy

The Know Your Customer (KYC) Policy sets out the procedures implemented by borojeet.com to ensure compliance with anti-money laundering (AML), counter-terrorist financing (CTF), and sanction screening regulations. These procedures are designed to protect the platform from being used for illicit purposes.

2. Customer Identification and Verification

Before being allowed to deposit over EUR 2,000 in total or request a withdrawal, a customer must complete a mandatory identity verification process. This includes collecting the customer’s full legal name, date of birth, residential address, and contact details.

Required Documents:

Photo ID: A valid, government-issued photo ID, such as a passport, national identity card, or driver’s license.
Address Proof: A recent utility bill, bank statement, or official correspondence, not older than three months, to verify the stated residential address.

3. Verification of Payment Ownership

borojeet.com requires proof that the payment method used to deposit or withdraw funds belongs to the customer. Accepted proof includes a bank statement or a screenshot of your e-wallet interface showing both the method and your name.

4. Enhanced Due Diligence (EDD)

In cases where a customer poses a higher-than-normal risk (e.g., politically exposed persons (PEPs), unusual transaction behavior), enhanced due diligence will be performed. This may include requesting additional documentation and verifying the source of funds.

5. Continuous Monitoring

borojeet.com continuously monitors all user activity and financial transactions to detect unusual or suspicious activity, which is escalated to the compliance team for review.

6. Record Keeping and Data Protection

All documents collected during the KYC process are securely stored for at least five (5) years, in compliance with GDPR and other relevant data protection regulations. Your personal data is stored securely, encrypted, and only accessible by authorized staff.

7. Non-Compliance

Any customer who fails to complete KYC procedures will be restricted from transacting or accessing services on borojeet.com.

Contact Information

For any questions regarding our KYC policy, please contact our support team at firelong921@gmail.com.